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Australian Government Mobile Service Units are travelling around rural and remote Australia to assist the community and people with Centrelink and Medicare enquiries.
Specialised Centrelink staff, including Rural Services Officers, Social Workers and Customer Service Advisors are travelling with the bus. They can provide the region’s farmers, small businesses, families, students and the aged with information on Australian Government payments and services. Staff on the Mobile Service Unit can assist with Centrelink matters, such as general payment information, updating customer contact details, printing documents and health care cards, making appointments and dealing with new claim enquiries and lodgements. As an additional service, Medicare staff are also available to assist rural families with non-cash transactions, such as paying Medicare claims by cheque or EFTPOS, enrolling people for Medicare, or updating their contact details.
The mobile office will be operational from approximately 11.00am to 4.30pm.
Contact details
Sarah Watterson
sarah.watterson@centrelink.gov.au
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